Premier technology client

This client enhanced the experience for employees and guests through portfolio-wide, high-touch facility management services and a seamless, connected workplace.


More than 1,000 visitors daily


93 percent satisfaction rate


Transformed conference room into experiential escape room


“I’m starting to wonder if there is a question that JLL can’t answer or handle.”

Creating a culture of delight at bustling HQ

With a solid belief that their employees are their most important assets, this premier technology client wanted to ensure that every office, including their corporate headquarters (which receives an average of 1,000 guests each day) is an exceptional place to work. They sought to create a culture that positively influenced the work-life balance of their employees, and also created a culture of delight for both employees and visitors.

Enhanced experience for employees and guests

Human experience was enhanced through portfolio-wide, high-touch facilities management services, including reception services, event planning, move services, and occupancy planning. White-glove concierge services and best-in-class technology tools were also implemented to make check-in and wayfinding seamless. To ensure that every individual working at or visiting the campus has a positive experience, a large team of highly trained staff serves as the first point of contact as well as subject matter experts for the headquarters campus.

Seamless, connected workplace

A culture of delight and connection was created for this client’s employees and visitors, anticipating and meeting their needs. As a result, facility work orders received a 93 percent satisfaction rate. In addition, our team accumulated nearly 750 nominations for this client’s rewards and recognition program.

Learn more about our human experience services

Human experience services

Create and enable better experiences for your people. By understanding your culture, together we can create a comprehensive strategy to improve human experiences.

Improving the employee and guest experience

A global financial client creates a more personal, sustainable experience for workers and visitors.

Your workplace powered by human experience

A place of work is more than a property. It’s a living environment that helps individuals and businesses craft and experience a rewarding fusion of life and work.