Michael Raphael

Chief Procurement Officer, Work Dynamics

Michael is responsible for JLL's multi-billion dollar corporate procurement and client sourcing spend, working with an extensive network of local, regional and global suppliers.

Current responsibilities

Responsible for JLL’s multi-billion dollar corporate procurement and client sourcing spend - working with an extensive network of local, regional and global suppliers. He leads a team of over 600 Sourcing & Procurement professionals who are focused on driving value, innovation, and sustainability through all of JLL’s sourcing activities - delivering commercial impact and world class service to JLL’s clients and businesses.

Prior to taking on the CPO role he managed the global sourcing team that responds to client RFP’s for outsourcing requests, in addition he managed the sourcing team that takes the successful wins and mobilizes them as new JLL clients. He also had responsibility for the Operations team, they look after technology and data, risk and operational excellence for the Sourcing & Procurement team.

Previously he was the Chief Procurement Officer in Asia Pacific with spend under management for Integrated Facilities Management (IFM) and Project & Development Services (PDS) in excess of $7 billion. Leading a team of 226 procurement professionals in 14 countries.

Michael managed the Vendor Service Centre, based in Manila, that supported JLL globally in areas such as contract management, supplier performance management, electronic RFP creation and procurement reporting. In addition to this, he is also a member of the JLL global procurement leadership team.

Previous Experience

With 37 years of sourcing experience, Michael has worked with a number of global multinationals. His three most recent roles were greenfield opportunities where he created and developed the procurement function. He was based in Asia for 15 years and is currently located in Chicago.

He previously led the procurement function for the largest listed property trust in the world, as well as running indirect sourcing for Australia’s premier department store. Whilst with the department store he rolled out 7 new stores in 5 years, delivering all the “back of house” requirements in the 24 hours from handover of the construction site to the start of the delivery of stock to fill the store.

During his time at a global pharmaceutical company he worked on the ground in 85 countries whilst creating a new sourcing business to manage their promotional materials. He employed the team of 8 people, developed and managed the supply base as well as internally selling the opportunity to marketing and sales divisions around the world. This opportunity managed $70 million in spend across all divisions, delivering in excess of 80% savings in years 1 & 2.

Prior to JLL he was Managing Director of the Hong Kong division of a US promotional items company that focused its work within the pharmaceutical industry. He has a deep knowledge of the manufacturing base in China and worked closely to create custom products that helped to sell and promote new and updated drugs in the market

Education and affiliations

Michael holds a diploma in logistics management.

  • Won the JLL Da Vinci award for innovation in 2013

  • Has delivered in excess of $900 million in savings whilst at JLL